Returns & Exchanges

Product Returns and Exchanges

Sierra Nevada Brewing Co. wants our customers to be completely satisfied with their purchases. If you are not satisfied with your order you may return for a refund (less shipping charges) within 90 days. After 90 days, you may exchange for items of equal or lesser value or gift store credit within one year of purchase.  All items must be returned in new condition or like new condition, unwashed and with tags in resalable condition for a return. If not eligible for resale, we can offer an exchange or store credit. Food, non-alcoholic beverages, and alcohol products are not eligible for return or refund, however we will gladly replace any items damaged during shipment. If a beer, hard kombucha, or hard tea product was spoiled or unfit for consumption please reach out to quality@sierranevada.com.

Please send returns to the following address:

Sierra Nevada Brewing Co

Attn: Web Orders

1075 East 20th Street

Chico, Ca 95928

For any other questions or assistance email weborders@sierranevada.com.